ITIL, change management, CMDB are all interconnected. A lot of IT shops start experimenting with VMware and are not really keeping the Change Managers informed about how things are being done it tackle incidents and RFCs. Of course it is for the better. It helps streamline and manage the changes in a controlled lab and then eventually pushing it into the production. But nevertheless the management ought to understand how the new evolving (physical and virtual) infrastructure affects the change management.
Learn how to:
* Optimize the planning, control, execution and validation of initial provisioning and subsequent changes in your operating systems and applications, both on physical and virtual machines
* Enable all of your machines, both physical and virtual, to stay in their desired state according to your policies
* Achieve real business benefits from virtualization today
It is sponsored by HP.
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