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Why?



I read Business Week on the resignation of Bob Nardelli (Home Depot), recent ouster of Kevin Rollins (Dell). And all I read in the Business Week or heard the podcast on Cnet on Rollins character.

Remember Al Dunlap? The Scott Paper demolition man, CEO? Well he too was considered a cold guy, didn't go out with the guys and had a ball? what is it with the industry? They don't like softies because they getting a little too cozy with the employees and organizational? If they're too number's people then they're bad boys. Al's story as written by Business Week. Some people (Nitin Nohria and Michael de Beer) use him as the solid E-theory guy, but looking at wikipedia, I think they were really very kind to him.

Bob was heralded as the hero on Home depot's success and a nice article dedicated on Home Depot's success by HBR. And after his resignation even the local Depot store's employees heaved a sigh of relief and gave high five to each other. How does it happen that the "aloof and number's people" are so hated disliked to the core? I really don't think that the investor's really care about the little man in the reseller's shop.

I am just wondering, why we go for the character, is it really that important? And how good can you really become? And how good can you fake it? and for how long?
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