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Global Sourcing: Convergys shuts down Mumbai Center!

However, the company did not comment on this or how many employees had been asked to leave the firm. “Convergys has decided to consolidate all existing business performed at the Malad facility and move it to other existing locations. The size of the project does not warrant Convergys continuing this business in a separate location, so Convergys intends to close the Malad facility by August 31, 2008,” the company said in an e-mailed statement.

“Employees who remain with Convergys on the date of closure and who are eligible under the applicable labour legislations will be paid statutory compensation. Additionally, Convergys will pay a severance benefit to employees who continue to service Convergys until the closure. Further, Convergys will consider transfer/relocation of employees to its other existing locations,” it added.

A person familiar with the development said most employees were choosing to leave rather than wait till the month end to collect the severance pay. An employee speaking to ET on condition of anonymity said a few employees from Malad were made to relocate to the Thane facility, but this was mostly at the senior level and based on their responsibility.


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