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Desktop/Laptop Virtualization will end painful management issues

I think it is all about experience. I, kind of, pioneered the use of Workstation on a laptop, back in the 2001. That was the easiest way to do too many things without having to ask IT staff to help me out. But I am pretty sure as the desktop virtualization goes mainstream, end users will come with loads of issues. So it will give you freedom no doubt, it just may not mean that your IT staff can sit back and have a nice long break!

George Hamilton, director of enterprise infrastructure at Yankee Group, believes that users will be able to purchase their own devices from normal shops, and use consumer support services rather than having to bother the IT team.

"The future is virtual clients," he said. "IT will no longer need to purchase, maintain and support endpoint devices, and why should they?"

Hamilton pointed out that IT departments do not currently support devices such as a BlackBerry, and that the user gets support direct from the supplier.

"You give it to your IT department for a couple of minutes and they edit all the back-end stuff, but if you have a problem with your device you go to your service provider," he said.

"We should be able to do that with laptops and desktops, and desktop virtualisation has the potential to do it."

The analyst explained that no software had to be installed on such a device, which could be bought from anywhere.


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